Menlo CEO and Chief Storyteller Rich Sheridan joined Karen Dietz to talk about storytelling for her Just Story It Podcast.
Rich gives a little background into how storytelling became part of Menlo’s tradition and why he thinks storytelling has woven its way into the fabric of business.
It’s Who We Are — Not What We Do: Ideas Are Supported By Belief
Quicken Loans Culture
Nov 8, 2013
At Quicken Loans, it’s simple: If you have an idea and want it to succeed, it’ll show up in everything you do and you’ll make a difference. That happens every day among the 10,000 team members at Quicken Loans. It all started here as an idea that was supported by a belief system. Without that, none of it would work. With it, we thrive. Making a difference for our clients, our teams, ourselves. That’s what it’s all about, and that’s what we do here at Quicken Loans. A lot of our success is rooted in not being afraid to fail. Or better yet, learning from failure and getting stronger. It’s worked for nearly 30 years and it’ll work for many more.
“Make the other person feel important.” “Let the other fellow feel that the idea is his.”
“Make people like you.”
Those are some of the peppy commands that have sent generations of Americans out into the world, determined to win friends and influence people — oh, and make big bucks.
A healthy organization has a culture that allows the sharing of values and ideas, the formation of a corporate identity, and the sense of competitive urgency that allows a company to be agile and innovative.
However, working from home can fail to fire up remote workers in the same way as a shared company environment. As a result, companies suffer—despite the increases in productivity and staff morale that come with teleworking.