
Building the AI-Powered Organization
Harvard Business Review – Special Issue: How to Build Your Digital Intelligence
May 2021. p. 10-19
https://hbr.org/2019/07/building-the-ai-powered-organization
traditional mindsets
when development teams involve end users in the design of applications, the chances of adoption increase dramatically.
When AI is adopted broadly, employees up and down the hierarchy will augment their own judgment and intuition with algorithms’ recommendations to arrive at better answers than either humans or machines could reach on their own.
November 21, 2019
https://hbr.org/webinar/2019/11/building-the-ai-powered-organization
the last mile
42:11
microsegmentation
explainability: the recommendation system should explain its logic
treating people like adults
a portfolio-based approach (real examples of succcess early on) to build momentum, and then scale up across the organization