A chatbot’s tone and personality

A chatbot’s tone and personality affect how well it is received by the user. It even affects how intelligent it appears to be.
in:
How to Build a Chatbot Without Coding > DOs and DON’Ts of dialog design
IBM. May 2018
https://www.coursera.org/learn/how-to-build-your-own-chatbot-without-coding
or
https://cognitiveclass.ai/courses/how-to-build-a-chatbot

Watson Assistant Tooling Overview
IBM Watson
Mar 20, 2018

Create a news chatbot to deliver content through Facebook Messenger
2017
https://www.ibm.com/developerworks/library/cc-cognitive-chatbot-facebook

Build a chatbot in 6 minutes with IBM Watson Conversation
Chris & Chris on Chatbots
Jul 26, 2016

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zo.ai

Microsoft Chatbot Snafu Shows Our Robot Overlords Aren’t Ready Yet
March 27, 2016
http://www.npr.org/2016/03/27/472067221/internet-trolls-turn-a-computer-into-a-nazi

Her emoji usage is on point. She says “bae,” “chill” and “perf.”
She loves puppies, memes, and …  Meet Tay, Microsoft’s short-lived chatbot that was supposed to seem like your average millennial woman but was quickly corrupted by Internet trolling.
She was launched Wednesday and shut down Thursday.

https://tay.ai

https://www.zo.ai

https://dev.botframework.com

Bot Framework – Making Bots More Intelligent
By Kevin Ashley | March 2017
https://msdn.microsoft.com/magazine/mt795186