A chatbot’s tone and personality

A chatbot’s tone and personality affect how well it is received by the user. It even affects how intelligent it appears to be.
in:
How to Build a Chatbot Without Coding > DOs and DON’Ts of dialog design
IBM. May 2018
https://www.coursera.org/learn/how-to-build-your-own-chatbot-without-coding
or
https://cognitiveclass.ai/courses/how-to-build-a-chatbot

Watson Assistant Tooling Overview
IBM Watson
Mar 20, 2018

Create a news chatbot to deliver content through Facebook Messenger
2017
https://www.ibm.com/developerworks/library/cc-cognitive-chatbot-facebook

Build a chatbot in 6 minutes with IBM Watson Conversation
Chris & Chris on Chatbots
Jul 26, 2016

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