Difficult conversations

Lauren Mackler at Harvard – Difficult Conversations
May 9, 2010

Bestselling author and renowned coach, Lauren Mackler, is interviewed by Harvard Business School about how to handle difficult conversations. Lauren Mackler is one of the world’s foremost experts in human behavior and leadership.

recommended by:
https://www.coursera.org/learn/work-psychology/supplement/fH0kH/giving-constructive-feedback

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