The best professional advice

JetBlueJetBlue CEO Robin Hayes: How I Work
8/9/2016
http://www.wsj.com/video/jetblue-ceo-robin-hayes-how-i-work/6F90F5B7-560E-44E4-B934-7CA68F8774B7.html

JetBlue Airways CEO Robin Hayes … management style, … and adding first class in a company that’s famously egalitarian.

The one thing a gate attendant should never say to a traveler:
“Unfortunately …”
“At JetBlue we say ‘As it turns out’ … ”

What’s the best professional advice you’ve ever received?
“Be on Time”

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