Just as important … is how you say it

How to Criticize Your Boss — Nicely
May 3, 2011
http://online.wsj.com/article/SB10001424052748703834804576301343634619546.html

catch phrases like “well obviously,” “you know,” and “to be honest

Just as important as what you say to him or her is how you say it.

offering unsolicited advice … “It adds to the complexity if there is a power differential.”

the fillers we use can make us less effective when we speak.

I realize more and more that when someone says ‘to be honest,’ it can sound like they weren’t telling the truth before

see also:
https://franzcalvo.wordpress.com/2013/08/07/er-cautions-listeners-to-stay-on-side

https://franzcalvo.wordpress.com/2014/07/24/you-will-outlive-your-whole-clan

Is This How You Really Talk?
http://online.wsj.com/news/articles/SB10001424127887323735604578440851083674898

 it’s all in the tone and it’s all in the delivery.
And it’s all in how you perspective where that perspective is coming from.
http://www.npr.org/2014/05/06/310099294/viewers-not-laughing-about-snl-slavery-skit

https://franzcalvo.wordpress.com/2016/10/19/no-these-things-happen

‘Would you be willing?’: words to turn a conversation around (and those to avoid)
Choose your words carefully and you can get someone to change their mind, or see you in a new light
Rosie Ifould
4 Dec 2017
https://www.theguardian.com/science/2017/dec/04/would-you-be-willing-words-turn-conversation-around

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3 thoughts on “Just as important … is how you say it

  1. Pingback: ‘Er’ cautions listeners to stay on side | franzcalvo

  2. Pingback: You will outlive your whole clan! | franzcalvo

  3. Pingback: No…these things happen | franzcalvo

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